Contact

Contact Us

Do you have questions about your order, shipping, returns, or our products? Our team is happy to help.

Direct Contact

📧

Email

info@game-supply.com

We usually reply within 24 hours on working days.

📞

Phone

+44 20 7379 9449

Monday to Saturday: 09:00 - 18:00

📍

Company Address

GROWLINE GROUP LTD
Solomou Solomou 5, Flat/Office 101
8036 Paphos, Cyprus

Common Questions

Where is my order?

Please use the tracking link in your shipping confirmation email.

Returns

Returns must be requested in advance via email or phone before sending items back.

Product enquiries

If you have questions about products, features or orders, we are happy to help you.

GROWLINE GROUP LTD – Contact: info@game-supply.com | +44 20 7379 9449

We love toys

Every child deserves the opportunity to learn, grow and explore through meaningful play. We are here to help parents find toys that make those precious early years even more special.

About game-supply

Frequently Asked Questions

Orders are processed within 1–2 working days (Monday to Saturday). Delivery usually takes 4–7 working days (Monday to Saturday). The total delivery time is typically 5–9 working days.

Yes. We offer a 30-day return policy. Please send returns back to us or view our policy here: Return Policy

Customers are responsible for the cost of return shipping unless the item arrives damaged or incorrect.

Yes. We carefully select products that meet applicable safety standards and are suitable for babies and young children.

Yes. Once your order has been dispatched, you can track it anytime through our Order Tracking Page.

Please contact us as soon as possible and explain the issue. Our support team will review your case and work with you to find a suitable solution.

Currently, we only deliver within the United Kingdom.

We accept American Express, Apple Pay, Google Pay, Visa, Mastercard, Maestro, Shop Pay, UnionPay.

Yes. All payments are processed securely via Shopify Payments and Stripe. We do not receive or store your banking or card information.

Yes. Orders can be cancelled as long as they have not yet been dispatched. Please contact us as soon as possible.

Some products do require batteries. Please refer to the product description for detailed information before purchasing.

GROWLINE GROUP LTD
Solomou Solomou 5, Flat/Office 101
8036 Paphos, Cyprus

Email: info@game-supply.com
Tel: +44 20 7379 9449

Opening Hours:
Monday – Saturday
9:00 AM – 6:00 PM

Contact page: Get in touch
Shipping policy: View policy
Privacy policy: View policy
Terms of service: View policy