Orders are processed within 1–2 working days (Monday to Saturday). Delivery usually takes 4–7 working days (Monday to Saturday). The total delivery time is typically 5–9 working days.
Yes. We offer a 30-day return policy. Please send returns back to us or view our policy here:
Return Policy
Customers are responsible for the cost of return shipping unless the item arrives damaged or incorrect.
Yes. We carefully select products that are intended to meet applicable safety requirements for their product category. Please always read the product description, packaging and any included safety information before use.
Yes. Once your order has been dispatched, you can track it anytime through our Order Tracking Page.
Please contact us as soon as possible and explain the issue. Our support team will review your case and work with you to find a suitable solution.
Currently, we only deliver within the United Kingdom.
We accept American Express, Apple Pay, Google Pay, Visa, Mastercard, Maestro, Shop Pay, UnionPay.
Yes. All payments are processed securely via Shopify Payments and Stripe. We do not receive or store your banking or card information.
Yes. Orders can be cancelled as long as they have not yet been dispatched. Please contact us as soon as possible.
Some products do require batteries. Please refer to the product description for detailed information before purchasing.
