Privacy policy
Privacy Policy
Last updated: 25 June 2026
This Privacy Policy explains how Game-Supply, operated by Starling Shipping LTD, collects, uses, stores and protects personal information when you visit our website, place an order, contact us or use our services.
For the purposes of applicable data protection laws, Starling Shipping LTD is the data controller of your personal information.
Company Information
Store name: Game-Supply
Company name: Starling Shipping LTD
Registered address: Theophanous Theodotou 10, 1065 Nicosia, Cyprus
Company Registration Number: HE 473198
Email: info@game-supply.com
Phone: +44 20 7379 9449
Opening Hours: Monday to Saturday, 9:00 AM – 6:00 PM.
Personal Information We Collect
We may collect personal information that you provide directly to us, including your name, email address, phone number, billing address, shipping address, order details and customer support messages.
We may collect payment-related information needed to process your order. Payments are processed securely by Shopify Payments and Stripe. We do not receive or store your full banking or card information.
We may collect account information if you create an account, including your login details, order history and preferences.
We may collect technical information when you visit our website, including your IP address, device information, browser type, pages visited, date and time of access and similar usage information.
How We Collect Information
We collect information directly from you when you place an order, create an account, contact us, subscribe to marketing or otherwise use our website.
We also collect information automatically through cookies, pixels, analytics tools and similar technologies when you browse our website.
We may receive information from service providers that help us operate our website, process payments, ship orders, prevent fraud, provide customer support and improve our services.
How We Use Your Information
We use your personal information to process and fulfil orders, arrange shipping, provide tracking, manage returns and refunds, respond to customer support requests and provide our services.
We use your information to process payments, confirm transactions, prevent fraud and keep our website and services secure.
We may use your information to send order updates, shipping notifications, service messages and customer support replies.
Where permitted by law or with your consent where required, we may use your information to send marketing emails, show relevant advertisements and improve our website and services.
We may also use personal information to comply with legal obligations, enforce our terms, resolve disputes and protect our rights, customers and business.
Legal Bases for Processing
Where applicable, we process your personal information because it is necessary to perform a contract with you, such as processing your order and delivering your products.
We may process your information because we have a legitimate interest in operating our business, improving our services, preventing fraud and responding to customer inquiries.
We may process your information where you have given consent, such as for certain marketing communications or cookies where consent is required.
We may process your information where necessary to comply with legal obligations.
Sharing Personal Information
We may share personal information with trusted service providers who help us operate our business, including Shopify, Shopify Payments, Stripe, shipping carriers, fulfilment partners, IT providers, analytics providers, marketing providers and customer support tools.
We may share information where required by law, legal process, government request or to protect our rights, customers, business and services.
We may share information in connection with a business transfer, merger, restructuring or similar transaction.
We do not sell your personal information to third parties.
Shopify
Our store is hosted by Shopify. Shopify provides the e-commerce platform that allows us to sell products and services to you.
Information you provide through our store may be processed by Shopify to operate the website, process orders, support checkout, prevent fraud and improve Shopify services.
You can learn more about Shopify’s privacy practices by visiting Shopify’s Privacy Policy.
Cookies and Similar Technologies
We use cookies and similar technologies to operate our website, remember preferences, enable shopping cart functionality, understand website performance, improve our services and support marketing where permitted.
You can manage cookies through your browser settings. Some cookies are necessary for the website and checkout to function correctly.
Marketing Communications
If you subscribe to marketing communications, we may send you emails about products, offers or updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at info@game-supply.com.
Data Retention
We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, including to fulfil orders, provide customer support, comply with legal obligations, resolve disputes and maintain business records.
International Transfers
Because we use service providers such as Shopify, payment providers and other business partners, your personal information may be processed in countries outside your country of residence.
Where required, we rely on appropriate safeguards for international data transfers.
Security
We use reasonable technical and organisational measures to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure.
Please do not send sensitive payment information or passwords to us by email.
Your Rights
Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, restriction, objection or portability of your personal information.
You may also have the right to withdraw consent where we rely on consent to process your information.
To exercise your rights, please contact us at info@game-supply.com.
We may need to verify your identity before responding to your request.
Children’s Privacy
Our website is intended for use by adults. We do not knowingly collect personal information from children without appropriate consent from a parent or guardian where required by law.
If you believe that a child has provided us with personal information, please contact us so that we can review and take appropriate action.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of websites that we do not control.
Complaints
If you have concerns about how we handle your personal information, please contact us first at info@game-supply.com.
Depending on where you live, you may also have the right to contact your local data protection authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Contact
If you have any questions about this Privacy Policy or how we handle personal information, please contact us at:
Starling Shipping LTD, Theophanous Theodotou 10, 1065 Nicosia, Cyprus.
Email: info@game-supply.com
Phone: +44 20 7379 9449
Opening Hours: Monday to Saturday, 9:00 AM – 6:00 PM.